Refund policy
Please ensure correct shipping address at time of purchase so it arrives to you as swiftly as possible.
Refunds and replacements are not considered if:
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An incorrect shipping address was provided at checkout.
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The item is still in transit or delayed due to the Covid19 pandemic / pressure on the postal system
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The customer has failed to contact me within 30 days of placing their order
If you have any problem with your order please just get in touch and more often than not we can figure something out.
The customer is entitled to a refund (not including shipping cost) or a replacement if their order is officially lost (after 40 working days), or damaged, deemed defective during transit by the postal provider.
I will always try to accommodate people if they have made an error with their order, within reason.